Commercial Property Management in Tyler, TX

Scarborough CRE primarily manages retail centers, office buildings, and other income-producing assets in Tyler and surrounding East Texas markets.

We focus on assignments where our team can provide responsive oversight, clear reporting, and practical local market knowledge.

The staffing, reporting, maintenance, and leasing needs can vary substantially by asset type and tenant mix, and we review each property before issuing a proposal.

Scarborough CRE reviews the property and existing leases before providing a clear written proposal.

• We determine management fees after analyzing
• The property’s size and complexity
• Number of tenants
• Accounting & reporting requirements
• Maintenance responsibilities
• Scope of the lease
• Total workload for managing the property

Fees are typically a percentage of collected revenue, a monthly minimum, or a combination of both, with separate charges for certain leasing or project services when applicable.

Our goal is to address problems quickly, document communication, and protect the owner's position rather than allowing unpaid balances to grow unnoticed.

We track scheduled rent and other lease charges, collect tenant payments, maintain payment records, and follow up when an account becomes delinquent.

Our response depends on the lease, the amount owed, the tenant's history, and the owner's direction.

When stronger action is required, we coordinate notices and work with the owner's legal counsel as appropriate.

We document, prioritize, and assign all maintenance requests to appropriate vendors.

Emergencies are addressed first, while routine items are scheduled based on urgency, lease responsibility, property needs, and owner-approved spending limits.

We communicate with the owner on major expenses and obtain approval when the management agreement requires.

Our role is to keep the property operating, reduce avoidable disruption, and provide the owner with a clear record of the work performed and costs incurred.

A management transition begins with collecting the leases, tenant contacts, rent records, deposits, vendor information, service contracts, keys, accounting history, and current maintenance issues.

We notify tenants and vendors of the change, update payment instructions, and verify opening balances.

The quality of the prior records can affect the timeline, so we try to identify missing information early.

Scarborough CRE uses a transition checklist to reduce disruption and establish accurate records before assuming full day-to-day responsibility.

Owners generally receive recurring statements showing

• Rent and other income
• Operating expenses
• Management fees
• Outstanding balances
• Funds remitted to the owner

Reporting can also include rent rolls, delinquency information, invoices, budget comparisons, and property-level notes depending on the assignment.

Scarborough CRE's goal is to make the property's performance understandable without forcing the owner to reconstruct the numbers from bank statements and scattered invoices.

When included in the management scope, yes.

We can help

• Prepare operating budgets
• Track recoverable expenses
• Calculate tenant shares
• Complete common-area maintenance reconciliations

CAM charges are not interchangeable across every lease, so the calculation must follow each tenant's specific terms, exclusions, caps, and expense pools.

Accurate lease records and organized invoices are critical.

Owners should also have legal or accounting professionals review complex or disputed matters when appropriate.

Yes. Property management and leasing can be combined so operational information, tenant communication, and market activity are coordinated.

• This includes
• Marketing vacant spaces
• Responding to inquiries
• Arranging tours
• Reviewing prospective tenants
• Negotiating letters of intent
• Assisting with renewals

Leasing terms and final lease documents remain subject to the owner's approval and legal review.

A coordinated approach helps reduce downtime and prevents leasing decisions from being made without considering the property's operating needs.

Yes. The management agreement establishes the manager's authority, spending limits, reporting obligations, and the decisions that require owner approval.

Most owners want routine issues handled without constant interruption but still want control over major repairs, leases, legal matters, and capital improvements.

We establish those expectations at the beginning and adjust communication based on the owner's preferences. Our goal is not to remove the owner from the property, but to prevent the owner from being buried in daily tasks.